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A. Internal Quality Assurance Policy – This deals with Strategy, procedures, standards, organization, responsibilities, implementation, monitoring and revision.
B. Monitoring System – This involves the collection of structured information about the quality of core activities of teaching and learning, research and community service using the following monitoring instruments:
Monitoring of Lectures; Monitoring of Examinations; Monitoring of Research Performance and Research outputs; no of publications; Grants to staff; Citation indexes; Impact factors
C. Periodic Review or Evaluation – Provision of formal mechanisms for periodic review or evaluation of the quality of core activities of programmes and degrees, research activities and community service for the following: Students Evaluation, Lecturers Evaluation, Course and Curriculum Evaluation, Research Evaluation, Community Service Evaluation
D. Specific Quality Assurance Processes include: Quality assurance of the; Students’ Assessments, Staff, Lecture Halls, Libraries, Laboratories, Accommodation, Sports, commodity, Facilities, Students Support.
E. Quality Assurance Handbook this documents all regulations, processes, and procedures concerning quality assurance in the institution.
To ensure that the set objectives are achieved, the following mechanisms have been put in place:
(i) Monitoring and evaluation of delivery and receipts of lectures.
(ii) Monitoring and evaluation of examinations.
(iii) Monitoring and inspection of the University environment, including the classroom environment.
(iv) Monitoring and inspection of students’ halls of residence prior to their resumption.
(v) Monitoring and evaluation of the work ethics of non-academic staff.
(vi) Awareness and sensitization programmes for both academic and non-academic staff.
(vii) Monthly meetings of the University Quality Assurance Committee.
(viii) Quarterly meeting of the University SERVICOM Officers.
The Quality Assurance Unit of the University of Lagos oversees; Quality Assurance Matters, SERVICOM– Service Delivery Matters, Anti-Corruption and Transparency matters. The overall objective of the Quality Assurance system is to continuously promote and improve the quality of the core activities and the institution as a whole.
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